FAQ's
Frequently Asked Questions
We specialize in surgical, dental, and orthopedic instruments, offering a wide range of high-quality products tailored to meet various medical needs.
To make an inquiry, simply visit our product pages and click the “Make Inquiry” button. You can then fill out the contact form with your details and requirements.
Lead times vary depending on the complexity and quantity of the order. Typically, our lead time ranges from a few weeks to a few months. We provide estimated timelines during the inquiry process.
Yes, we offer custom manufacturing solutions. Please provide detailed specifications and requirements through our inquiry form, and our team will work with you to create a tailored solution.
We implement stringent quality control measures, including rigorous testing and inspections at multiple stages of production to ensure each instrument meets international standards.
Yes, our instruments are certified to meet various international standards. We work with reputable certification bodies to ensure compliance with industry regulations.
Yes, we provide international shipping for our products. Shipping costs and delivery times vary depending on the destination. We will provide details during the inquiry process.
As we operate an inquiry-based model and do not handle direct sales through a cart, returns are generally not applicable. For specific concerns or issues, please contact us directly to discuss possible solutions.
You can contact our customer support team via the contact form on our website or by reaching out through the provided phone number and email address. We are here to assist you with any inquiries or issues.
While we primarily focus on manufacturing, we can provide guidance on maintenance and repairs. For specific support, please contact us, and we will assist you as best as we can.
